Question: Will my original picture be damaged or destroyed in this process?
Answer: Absolutely not. Your original photograph will be returned in the same
condition as it was received.
Question: Is there an alternative to sending my photograph through the mail? I
am afraid it could be lost!
Answer: Yes. Have it scanned to a floppy disc or CD and send to our address.
Question: How can I get an accurate estimate on a photograph that needs
retouched, restored, and/or colorized?
Answer: If you have access to a scanner, simply scan and save as a jpg file and
e-mail it to us. We will respond with an estimate.
Question: How long will this process take and when will my order be delivered to
me?
Answer: While every effort is made to complete an order on a timely basis, some
are more time consuming than others – however most will be completed and returned
within six weeks.
Question: How do you know what colors to use when colorizing a black and white
photograph?
Answer: Excellent question! You, the customer must supply us with as much
information as possible as to the colors within the picture. The more detail, the better
your photograph will be. If you should overlook a detail, The Photo Magician will
select co-ordinating colors at his professional discretion.
Question: How can this service be offered at such a low cost?
Answer: We avoid many costs associated with large corporations by being a home
based, family operated business. Our advertising methods consist of this web page, and
word of mouth. By refraining from expensive advertising and costly corporate offices, we
can keep our costs down, passing the savings on to our customers.
